The whole thing, on one screen. No account needed to read it.
There is nothing to install. You open a link in the browser you already have, the same as opening your bank or the news. Nothing runs when the page is closed.
You can do all of this on the store tablet instead, and it works exactly the same. Pick either one, change your mind whenever you want, and nobody has to approve it.
None of this is a write-up. It is the record of the day, kept so that nobody has to remember it and nobody can be blamed for something they didn't do.
Two cookies. One says you are signed in, the same as any website. One says which store this phone belongs to, so the keypad knows where you are. No name, no photos, no job list. All of that stays on the server.
If you turn notifications on, your phone hands Merci a delivery address for them. Nothing is sent until you tap to allow it, you can turn it off from your own menu, and the address is deleted the moment you do. A shift lead is only notified while checked in, never off the clock.
Your own camera app takes it and you send it, the same as attaching a photo to a text. The page never watches through your camera. What is being photographed is the tray, the station, the rack. Never you.
The store has cameras, the same as most restaurants, and Merci looks at them for one reason: so that if somebody falls or a floor gets slippery, a manager hears about it in seconds instead of minutes. It is not watching you work, it is not keeping score, and nothing it sees is ever a write-up. This page is the written notice of exactly what it does.
Where. The dining room, the kitchen line, the lobby, the bar and the patio: the places guests and food move through. Never a restroom, a locker room or anywhere somebody changes clothes.
What it looks for. Safety, and the floor. A person down, a fall, a spill, a table left dirty, a guest kept waiting at the door. It reads positions and movement. It does not recognise faces, it is told never to describe a person beyond where they are, and it records no sound. It never times you, counts your steps, or notes who you talk to.
Who sees it. Only a manager, signed in, can watch a camera live. When a manager sees something on the floor that needs to go up the chain, they ask Merci to find that stretch of footage; Merci watches it and describes it in an unbiased account, and the manager sends it. A manager cannot download footage or take a copy of it. Only headquarters has direct access to save a copy, and every time they do it is written in the ledger with their name and the time. When the eye thinks it saw something, it files a draft and a manager decides. Nothing the camera or Merci notices is ever a write-up on its own; a person looks first, and what is kept is a record of what happened, not a mark against anyone.
How long. Footage stays on the box in the store for three days, a week around anything the eye flagged, then it is gone. A clip attached to an incident about a guest is kept one year, then a still. Anything filed about an employee, including a clip, is kept five years, because California asks employers to keep injury records that long.
Merci gives them to you and nobody else can read them, not your manager and not head office. They only work at your own store, and no two people in your kitchen ever get the same ones. Forget them and you get a brand new number, either emailed to you or handed over by your manager. Nobody ever reads the old one back.
Once a job is marked done, nobody can quietly change it or erase it. Not a manager, not head office, not the person who built this. If anyone tries, the record says so and it says which line. That means your finished work stays finished.
AI reads the sales board and deployment board when a manager photographs them, and reads guest reviews to see which team member they name. Those numbers and reviews feed the ranking your manager uses for scheduling, and your manager can correct any of them. AI also counts what is in a task photo when a job asks for a count. AI never recognizes faces, never names anyone from video, and never writes you up. Every place Merci uses AI is listed at merciapp.net/ai.
You have the right to know what is collected about you and why, and this page is that list. Merci does not sell or share personal information, so there is nothing to opt out of. To see or correct what is written about you, or ask for a copy, talk to your manager or the person who runs your company's account. They hold the records; Merci only stores them.
Merci · merciapp.net
Your company decides how long its records are kept. Photos are deleted after 60 days either way.
The long version, with the California rules: merciapp.net/story/data