Merci · the film

✉️

[email protected]

Basepilot demo Oct 16

$149a month$119 each for groups

Forward one email: orders, prep amounts, labels

The 6 AM playbook prints itself

The board on the iPad, and my voice on the line

Prep

6 ea Grilled chicken

5 ea Roasted salmon

3 ea Grain bowl, vegan

2 qt Citrus vinaigrette

Guest labels

J. Vega · ChickenA-19

P. Idnani · SalmonA-20

S. Brooks · BowlA-21

6 AM Playbook

[ ] 08:45 fire 5x Chicken (45m)

60 rolls · 20 lb chicken

[ ] 09:25 fire 55x Brownie (5m)

prints itself at six.

Harbor & VineezCater · 50 lunch boxes · delivery 11:45 AM · as it arrives, one guest at a time

Mariah L. Chicken pesto box · street corn · cherry salad

Anderson P. Club sandwich box · street corn · fruit cup

Devon R. Chicken pesto box · cherry salad · chips · no onion

Priya N. Club sandwich box · fruit cup · chips

… and 46 more guests, each read the same way

Added up50 boxes32 chicken pesto · 18 club sandwich · 100 sides

Cook’s make list

×32 chicken pesto box 16 lb chicken · 2 qt pesto · 6 no onion

×18 club sandwich box 36 slices bread · 4.5 lb turkey

×22 street corn 22 ears · 2 qt crema

×15 cherry salad 4 lb greens · 1 qt vinaigrette

×13 fruit cup · ×50 chips

Fire times, worked back from 11:45

10:20 fire chicken 45 m

10:35 corn on 20 m

10:40 salads built

10:50 pack & label

11:17 pickup

11:45 delivered

PASS · 11:17:04 AM

Out the door 11:17 AMMarked done by the crew. Merci keeps the time and a picture of the pass.✓ Proof it left

Harbor & Vine50 boxes · 11:45

Northgate Dental24 boxes · 12:30

Redline Studios16 boxes · 1:15

Today, added up

×46 chicken pesto 32 + 10 + 4

×45 street corn 22 + 14 + 9 · one batch of crema

×30 club sandwich 18 + 8 + 4

×90 boxes 3 deliveries · 10 no onion

Fire, staggered

10:20 Harbor & Vine chicken

11:05 Northgate chicken

11:50 Redline chicken

6:00 AM the playbook printed all of it

Tested in two stores, one with a ghost kitchen · figures from the pilot store · 2026

35catering orders read

$16,160of catering, handled

0retyped · 0 dropped

✓ The make list is ready the moment the email lands. Nobody keys an order in.
✓ Fire times worked back from delivery: a late order becomes arithmetic, not luck.
✓ Proof of every pickup, with the time and a picture, when a guest says it never came.
✓ Ghost kitchens welcome: every kitchen gets its own inbox, its own board, its own labels.
✓ Flat price. Never a cut of your orders.

The hours a manager spends retyping, adding up and writing labels go back to the floor, where the money is made.

MER

Meridian Tech (The Commons)

J. Vega

PICKUP 11:00

SUNNYSIDE KITCHEN

Grilled Chicken Lunchbox

CONTAINS EGG, DAIRY, GLUTEN

Mixed Greens (Dairy)

Seasonal Fruit

Notes: No mayo please

where it goes who it's for when it leaves allergens, always in red

the iPad on the kitchen wall

Today · 4

Meridian Tech

START 10:45 · 18 heads

Northgate Dental

START 06:35 · 40 heads

Atlas Labs

START 11:00 · 31 heads

Brightline Ins.

START 09:30 · 24 heads

Staffing flag113 heads today, 2 on the schedule.

Staffing flagFriday is short about $600 of hands.

Can you come in Friday?

Hi Dana. Friday is heavier than the schedule covers. Any chance you can take the 8 to 2 window?

Yes, I can make itSorry, I cannot

✓ Two said yes. Flag cleared.

🔔 Heads up, a new Foodja order just came in.

Mercithe cooks' help line

When's the next order?

Northgate Dental, due 8 AM, 40 heads. Start at 6:35.

🎙 Chicken12:00

AssistedJanuary 2027

$249a month$199 each for groups

The crew app: side work, proof photos, check-in

Incidents and statements, signed and sealed

The tablet at the host stand

MerciFriday · checked in 6:02 AM

✓Wipe the walk-inphoto

✓Filter the fryerphoto

✓Stock 24 pansI count 24

You are released. Merci told the manager.

SHIFT PACKAGE · PDF

The crew · 4 in, 4 released

Side work · 11 done, 1 left open

Proof photos · 6 pages

emailed to the manager at 11:30 PM

STATEMENT · GUEST INCIDENT

Tue 6:41 PM · dining room

"Guest slipped near table 12. Floor was dry. I helped her up; she declined care."

Sam Rivera

🔒 sealed · 8f3a…c21e

Tonighthost stand

6:30Okafor4 · patio

7:00Brightline Ins.12 · back

7:15Delgado2 · birthday

ManagerServer of the month: Robin M. Congratulate them!

Is table 12 free at 8?

ManagedMarch 2027

$399a month$349 each for groups

My eye on the floor, a person confirms

Merci to talk to, in the room

A record written once, never rewritten

REC · floor

fall?

Draft incident, clip attached. Waiting for a person to confirm.

What did my eye really see? Watch what Merci sees ›

Merci

The house, handled.