What my eye sees.
Two minutes for the person who has to sign off on it. What is seen, what is never seen, and what gets written down when somebody falls. Only what runs today.
Claim receivedSlip and fall · dining room
Date of loss14 months ago
Witnessesnone listed
Videonot retained
Manager's accountfrom memory
$0the average slip-and-fall claim
CAMERA
MERCI
table 11
table 12
person · standing
person · walking
person · near table 12
No face. No name. A skeleton, at a position on the floor.
MERCI · Garden
table 12
person down
8:05:12 PM
Merci · now
Merci noticed something on Garden A person is down near table 12. Waiting for you to confirm.
Draft · waiting for a managerGarden camera
WhenTue 8:05 PM · Garden camera
Attached
the frame, and a short clip from the box
The eye sawA person is down on the floor near table 12.
ManagerI was at the host stand. Floor had just been mopped, sign was out. Guest declined medical, gave her name, left on her own.
DecisionConfirm, or dismiss. The manager's call. Nothing becomes an incident without a person.
Once confirmed: written once, sealed. Anything added later goes underneath, with a name and a time.
8:05 PMeye · draft
8:14 PMconfirmed
8:15 PMmanager note
9:02 AMHQ note
✕ Edit line 2? The chain breaks and Verify says which line.
Never a write-up. Not a mark, not a score, not a strike. The record of the day, and nothing more.

What my eye never does

✕No sound. Ever. The cameras record no audio.
✕No face recognition, no fingerprints, no voiceprints.
✕Never a restroom, a locker room, or anywhere someone changes.
✕Never off the clock. Never your location.
✓Footage stays on the store's own box. Three days, then gone.
✓A manager can watch. Only headquarters can save a copy.
✓Every copy is in the ledger, with a name and a time.
Penal Code § 632No audio anywhere, so no conversation is ever recorded.
Labor Code § 435No camera where people change. Written notice, posted where they sign in.
Labor Code § 1198.5Any record prints, so a copy of a file is ready inside the 30 days.
Cal/OSHA · SB 553Anything about an employee is kept five years, with the clip.
Civil Code § 1798.81.5Encrypted at rest with your own key, encrypted in transit, every time.
Merci
Your data is your data.
Everything in this film is how Merci runs today.
film hr v3

What my eye sees

A two-minute film for HR, in Merci's own voice. What the eye sees on the floor, what it never sees, and what gets written down when somebody falls.