Merci runs catering and the shift behind it across every location you operate. She reads every catering order, has the labels and the day's playbook printed by six, runs the shift from your crew's phones, keeps a tamper-evident record for HR and head office, and is learning to watch the floor herself.
| 6 ea | Grilled chicken breast |
| 5 ea | Roasted salmon fillet |
| 3 ea | Quinoa bowl base, vegan |
| 18 ea | Compostable box + label |
| 18 set | Utensil + napkin |
| 4 ea | Trays, load by code |
| 40 ea | English muffins, split and toasted |
| 40 ea | Folded eggs · 40 slices cheddar |
| 40 ea | Turkey sausage patties |
| 2 gal | Greek yogurt |
| 3 qt | Granola · 4 qt mixed berries |
| 4 ea | Coffee box, cups and creamer |
| 1 ea | Serving-utensil set |
| 14 ea | Grilled chicken, plated |
| 9 ea | Roasted salmon, plated |
| 8 ea | Roasted veggie, plated |
| 31 ea | Side salad, dressing cup |
| 31 ea | Chocolate chip cookie, wrapped |
| 31 ea | Guest name label |
Merci doesn't replace your managers. She takes the paperwork, the math and the chasing off their plate, so they spend the shift running the floor. Every decision stays with a manager.
Orders, staffing flags, morning batches and incidents across every location on one screen, live. Add a location and it appears the same day.
Orders read and scaled, labels and the playbook printed by six, staffing gaps flagged days ahead. The desk work goes away, and your managers get the shift back.
Check-ins, line checks and incidents are sealed as they happen, with photos, video and signed statements. Nothing can be quietly changed later.
One recipe book and one set of allergen labels for the whole company, so the same order comes out the same way at every location.
Bonjour! Je m'appelle Merci. I run catering for every kitchen you operate, and the shift behind it. Let me show you around.
Orders from every platform. Prep from your own book. Labels, pull sheets, fire times.
A guest slips at the host stand. Here is everything Merci does next, and everything she leaves to a person.
Illustrated. Merci’s eye is part of the Managed package, March 2027.
Friday, 6:42. A full room. I keep an eye on the host stand; it is where people hurry.
A small box in the store watches the floor cameras you already have. It looks for one thing first: a person who goes down, and stays down.
Internet down? The box keeps the report and sends it the moment the link is back.
A guest may have fallen · Host Stand camera · 6:42 PM
“Merci’s eye, watching the Host Stand camera, witnessed an unsafe or unusual condition at 6:42 PM… This report was filed automatically and is waiting for a manager to confirm or dismiss it.”
A flag, not a verdict. It becomes a record only when a manager says so. Nothing here is a write-up.
A guest may have fallen near the host stand and has not gotten up. Waiting for you to confirm.
Managers, always. Shift leads only while they are checked in. The kitchen’s alert address gets an email too.
“Please write down what you saw near the host stand at 6:42.”
They see that one line and a blank form, not the record. Check-in times in this list come with Managed.
Noticed by Merci’s eye, confirmed by Dana K. at 6:46 PM.
Added by Dana K., 6:52 PM. Guest slipped by the host stand. Sat up on her own and declined an ambulance. Ice pack for her left wrist. Floor dried and coned.
Luis M. · signed 7:01 PMAna R. · signed 7:04 PM
Fingerprint of the original (SHA-256): 7c41 9e0a d2f3 … 51b8
SealedNo POS integration, no API keys, no IT project, nothing to install. Location forty goes live in the same ten minutes as location one.
Ask for access and we set up your company, with a private order inbox for each location: [email protected]
In Gmail or Outlook, forward catering emails to that address. Merci understands ezCater, Relish, Foodja, Forkable, direct emails, and PDF invoices.
Drag your recipe book onto the page: PDF, spreadsheet, even photos of recipe cards. Every order arrives with quantities already calculated.
Your book cards carry their ticket times. Merci works each item back from delivery and builds the morning as one fire list, printed with the labels and the pull sheet.
A cook reads top to bottom and just goes.
| Fire At | Item | Qty | Cook Time |
|---|---|---|---|
| Meridian Tech Summit | |||
| 8:45 AM | Grilled Chicken TrayPull: 60 ea rolls · 20 lb chicken · 7.5 cup aioli | 5 | 45 min |
| 9:25 AM | Brownie Bites | 55 | 5 min |
| Brightline Insurance | |||
| 10:15 AM | Sandwich Tray | 2 | 45 min |
| 10:45 AM | Garden Salad Bowl | 1 | 15 min |
| Summit Legal Group | |||
| 11:15 AM | Individual Entrees | 31 | 90 min |
Your scheduling app emails the posted schedule to Merci. You set one number, dollars of catering per labor hour, and she flags the shifts that need a manager's eyes.
An 8:00 AM order needs an hour of prep, and the first cook was coming at 7:30. Merci flags it the moment the order lands.
A $400 order due one hour after first-in means two sets of hands. She says so days before it matters, straight to the manager's email.
Tick the names, send. Each person gets one email with two buttons: Yes, I can make it, or Sorry, I cannot. The flag clears itself when enough say yes.
An order that lists 24 guests but 22 entrees goes to a review queue with one button: Looks right, file it. Nothing unsure ever goes on the board wrong.
Head office, regional leaders, general managers and guest relations each see exactly what their role needs. The database enforces it, not a setting someone can forget.
Every location on one screen: orders, staffing flags, batches, the incident drawer and write-ups, read-only. Add a location and it appears here the same day.
A login locked to their location. Their orders, their board, their crew, their morning batch. Nothing else.
Two brands under one roof? Merci tags which storefront every order came through, so one line cooks for both without mixing them up.
A searchable client list with order history for helping callers. View only, and never the recipe book.
The people on the line get their own page on their own phone. No app to install, nothing on it but today.
Tap the tag by the door, type a six-digit code on the wall tablet, open a link, or use an email and password. Each location picks which it offers. Own phone or house tablet is the crew member's choice, recorded with a date.
Build the closing list once. Merci deals it across whoever showed up, evens out who got stuck with what last time, and hands leftovers to anyone who clocks in late.
Ask for proof on any job and the crew snaps a picture. Merci counts what she sees and only speaks up when she is certain it is short.
Last box ticked and the shift releases itself, with a note to the manager. If the list is not done, they wait for a manager's word.
One PDF in the manager's inbox every night: who worked, what got done, what got left open, every proof photo, and every incident filed that day.
Drop in a handbook or a blank form and Merci learns where every field goes. A new hire fills it and signs with a finger, you countersign, and the PDF files itself.
The PC is for setup. Everything a manager does during a shift is on the phone in their pocket.
A guest injury, a complaint, a refund, a coaching note. Pick the form, write it tonight. The account locks; anything learned later is added underneath with a name and a time.
Photos from the phone or stills saved off the cameras. A clip up to fifteen seconds, compressed on the way in. The printed page carries a code that plays it.
Send it to whoever saw it, and it lands on their list. They see one line and a blank form, never the record, write it on their own phone, and sign with a finger.
One private link opens the whole record, read-only, no login. Under it, a plain PDF for HR to file: the account, statements, photos, six frames from each video. Turn the link off any time.
Build a line check once and walk it with the camera, stop by stop. Photograph the SPG board or the deployment board and Merci reads the names and numbers off it.
A weekly report from the boards, guest reviews imported by photo, and a scheduling priority that scores each server on results, availability and feedback. Employee files gather all of it.
Put an Echo on the line and Merci goes hands-free.
"Alexa, ask Merci when's the first order tomorrow." She answers from today's board while your hands stay on the pans.
"Alexa, set a twelve minute timer for the chicken." Alexa's own timers, as many as the line needs.
On an Echo Show, Merci paints the answer on screen as she says it, big enough to read across the kitchen.
Every check-in, tick, photo and decision is sealed to the line before it, back to the first entry ever written. Every photo carries a fingerprint. An incident's account cannot be edited, only added to. Change one line and the page names the line it broke on.
Forward any shift package to Merci's verification address and she checks the seals against the record and writes back: genuine, tampered paper, or a changed record. Anyone can ask. Asking changes nothing.
The recipe book, the client list, crew names, and every write-up are encrypted with a key unique to your company (AES-256). One kitchen cannot see another; the database itself enforces that. Never sold, never trained on, destroyed in full if you ever leave.
Even our own team sees only counts. The Merci helper on every page answers questions about your setup and, by design, cannot read a single recipe or guest detail. Ask her to peek and she wags a finger.
Back-office suites run $300 to $500 a month. Marketplaces take 15% of every order. Merci is one flat price per location, and busy months cost the same as slow ones. Pick how much of each location she runs.
Pilot kitchens run Base free, with everything on, through December 31: upload your book, forward your emails, run real weeks through it. Early kitchens keep their rate for life. Month to month, cancel any time.
Investment is open now, ahead of the January 1, 2027 launch. Revenue-share notes and plain loans first, intended to be repaid as a share of what the kitchens pay, on the business's pace, never a fixed schedule.
Any investment can be lost. Ownership is priced after the first full fiscal year closes. The whole case, with the numbers and every assumption behind them, is in the investor book.
Built by someone who ran the floor.